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The Products section is where you manage your product catalog, including variants, SKUs, and pricing.

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Understanding Products and Variants

Buddy uses a two-level product structure:
  • Product: The main item (e.g., “Classic T-Shirt”)
  • Variant: Specific versions with their own SKU and price (e.g., “Classic T-Shirt - Blue, Large”)
Each variant is what actually gets ordered and has its own:
  • SKU
  • UPC/Barcode
  • Price
  • Unit level (Each, Pack, Case, Pallet)

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Viewing Products

Navigate to Products in the sidebar. You can:
  • Search: By name, SKU, or UPC
  • Filter: By status, category, or integration
  • Expand: Click the arrow to see variants

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Adding a Product

1

Click New Product

Click New Product in the top right
2

Enter Product Details

Fill in the product name and description
3

Add Initial Variant

Enter SKU, price, and unit information for the first variant
4

Save

Click Save to create the product

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Adding Variants

  1. Open a product’s details (click the expand arrow)
  2. Click Add Variant
  3. Enter variant-specific information:
    • SKU (required)
    • Price
    • Unit level
    • UPC code (optional)
  4. Click Save

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Unit Levels

Products can be sold at different unit levels: Each unit level can have its own price, allowing quantity-based pricing.

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Editing Prices

Two ways to edit product prices:
  1. Inline editing: Click directly on the price in the table
  2. Full edit: Click the … menu → Edit for all fields

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Product Fields

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Integration Sync

Products from connected integrations show source badges:
  • S (Shopify): Includes Shopify product ID and variant ID
  • QB (QuickBooks): Includes QuickBooks Item ID
  • C (Cin7): Includes Cin7 product ID
Synced products update automatically when changed in either system.

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Bulk Actions

Select multiple products to:
  • Export: Download as CSV
  • Update Status: Change status for all selected
  • Delete: Remove products (if no order history)

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Importing Products

See Import & Export for details on bulk importing products from CSV or Excel files.

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Tips for Better Matching

To improve automatic matching when processing POs:
  1. Add alternative SKUs: Include customer-specific SKUs as aliases
  2. Include UPC codes: Barcodes help with matching
  3. Use consistent naming: Keep product names standardized
  4. Add common misspellings: Include variations customers might use